I’ve just finished an incredible week at Boomi World London. The technology Boomi has launched over the past year is genuinely mind-blowing — and tonight, after the event wound down, I finally had time to let it all settle.
Something came up repeatedly throughout the week that I want to reflect on: fear.
People kept asking — colleagues, partners, customers — “How are we going to cope with all of this AI? Is it going to take our jobs? Change everything we know?” And honestly? Those feelings are valid. Change is unsettling.
But then I thought about my mum.
She’s 85. Last year she got one of those robot vacuum cleaners. A few months before that, she’d asked me: “How is AI really going to change my life at my age?” — a fair question.
Then I remembered the vacuum. I told her: “That little machine knows where to go. He knows when he’s finished his job and goes home to charge. He even knows to change settings when he moves from the carpet in the living room to the tiles in the kitchen.”
She lit up. “He’s really smart,” she said.
“He’s smart because of AI,” I told her.
Simple use case. But it landed — and I’ve used that story many times since.
Then tonight another thread connected. One of the terms that came up at Boomi World was tokenomics— how we’re going to think about and spend AI tokens as a kind of new currency.
And I thought: tokens. That’s not a new word.
When I was a kid, tokens were what you used at the seaside arcades. Then they came back in the video arcades of my teenage years. Then home gaming consoles arrived — and the arcades faded. Then DVDs threatened to kill the cinema. Before that, VHS tapes threatened television. Then Netflix replaced the video rental shop.
Every single time, people worried. Every single time, we adapted.
We assimilated these technologies into our lives, our communities, our routines — and they became normal. Not because we stopped being human, but because we are remarkably good at finding our way through change.
So to everyone feeling a little anxious about the pace of AI right now — I hear you. But I genuinely believe we’ll find our way with this too, just as we have with every technology shift before it.
We always do.